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Safety and security

No matter where in the world we work, we are relentless in our pursuit of Nobody Gets Hurt.

At ExxonMobil, our efforts to protect the safety and health of our employees, contractors and communities are fundamental to our long-term business success. As such, we are committed to providing the energy needed to power the world’s progress safely and responsibly. We seek to promote a culture of safety and health by attracting, developing and retaining individuals who share our core values and our commitment to integrity and operational excellence.

At ExxonMobil, safety is more than just a priority — it is a core value and an integral part of our culture that applies to every aspect of our operations. Wherever we are in the world, we are committed to doing the right thing, the right way, every time so that every employee and contractor comes home from work safe and healthy each day. We will never stop working toward our goal of Nobody Gets Hurt.

ExxonMobil's Operations Integrity Management System (OIMS) drives the sustainability of our disciplined approach to safety. OIMS is embedded in our everyday work and serves as the foundation for managing our risks. For more information about OIMS, see our case study. As a result of our disciplined approach, we continue to reduce incidents and work toward our goal of Nobody Gets Hurt.

However, when an accident or near miss does occur, we investigate the incident and all potential outcomes and evaluate barriers to preventing future occurrences. As part of our commitment to continuous improvement, we look at leading indicators that allow for a closer analysis of incidents with potentially severe consequences in order to enhance our risk prevention and mitigation. We then share incidents through our global networks to ensure lessons learned are implemented across our worldwide operations.

Process safety

Our commitment to process safety — the equipment, procedures and training that prevent the uncontrolled release of hydrocarbons and hazardous substances — is a core value that shapes risk management across our operations. We seek to ensure our facilities are well-designed and safely operated to prevent potential safety incidents. To that end, we use a comprehensive and disciplined approach to identify, eliminate or manage process safety risks associated with our operations, which employs layers of preventive and mitigative barriers, including equipment, processes and people.

Our focus on process safety remains high, with a continued emphasis on ensuring that preventive and mitigative barriers are in place. We recognize that a significant process safety event at any site affects everyone in the industry by eroding stakeholder trust. When such incidents do occur, we are committed to learning from them and taking steps to prevent a recurrence. We deeply regret the incident that occurred on February 18, 2015, at the Torrance refinery and are thankful there were no serious injuries or community health impacts. We are working with regulators to thoroughly investigate the incident, and we are applying the lessons learned by enhancing operating procedures, monitoring equipment and training at ExxonMobil refineries. We will share our findings with the refining industry to help prevent future occurrences.

Collaborating with our peers and industry associations on process safety is paramount to sharing lessons learned within our company and across our industry. ExxonMobil serves as a contributing member to a variety of groups and initiatives focused on improving safety in the industry. For example, we actively engage in the Advancing Process Safety initiative, a collaborative effort between the American Fuel and Petrochemical Manufacturers and the API, representing nearly all of the U.S. refining capacity. This initiative is focused on improving process safety performance across the industry by sharing experiences and knowledge about process safety events, hazard identification metrics and industry-proven practices.

Product safety and responsibility

We recognize the importance of managing and communicating product safety information to those who handle and use ExxonMobil products, including employees and contractors within our operations as well as with our customers, consumers, governments and regulators. To promote product stewardship, we carefully assess the safety, health and environmental aspects of our products, as well as compliance with product safety legislation for all intended markets.

ExxonMobil’s approach to product safety is defined by the product safety policy, found within ExxonMobil’s Standards of Business Conduct. Each ExxonMobil business unit has developed management systems that address the key elements in our product safety policy. These management systems are reviewed on a routine basis to ensure compliance with the policy. Additionally, components of the management systems are in line with product safety guidelines developed by IPIECA, the global oil and gas industry association for environmental and social issues, and the International Council of Chemical Associations.

A key component of these systems is the communication of the potential hazards and risks from the use of our products. Our rigorous Product Stewardship Information Management System applies common global processes and computer systems to capture and communicate information on the safe handling, transport, use and disposal of our products, as well as emergency contact information. This system enables ExxonMobil businesses to comply with changing regional and national hazard communication regulations with the adoption of the Globally Harmonized System of Classification and Labelling Chemicals developed by the United Nations.